Privacy Policy

KAGS Auto Dealers ("KAGS", "we", "us", "our") is operated by KAGS Investments Ltd, No. 52 Cherry Avenue, Durants Park, Christ Church, Barbados. This policy explains what personal information we collect, why we collect it, and how we handle it.

Information We Collect

Information you give us directly. When you contact us through our website enquiry forms, by WhatsApp, by phone, by email, or through our Facebook or Instagram pages, we collect the information you choose to provide. This typically includes your name, phone number, email address, and the content of your messages — for example, which vehicle you are interested in, your trade-in details, or your financing questions.

Information collected automatically. When you browse kagsauto.com, our servers record standard technical information such as your IP address, browser type, the pages you visit, and the date and time of your visit. This is used to keep the site running properly and to understand which vehicles and pages are of interest to visitors.

Transaction information. If you purchase a vehicle from us, we collect the information necessary to complete the sale, including identification details required by law, financing information where applicable, and records of the transaction.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries about vehicles, pricing, financing, and availability
• Arrange viewings, test drives, and vehicle deliveries
• Process vehicle sales and maintain the records required of us as a licensed dealer
• Provide after-sales service and follow up on your purchase
• Send you information about vehicles or offers, where you have asked us to do so
• Improve our website and understand which vehicles our customers are looking for

WhatsApp and Messaging Services

We use WhatsApp to communicate with customers about vehicle enquiries. When you message us on WhatsApp, your phone number and the contents of your messages are received by us and may be processed through Meta's WhatsApp Business Platform in order to deliver, route, and respond to your message.

We use automated tools to help manage message volume. In some cases, an automated assistant may draft or send an initial reply to your message — for example, to acknowledge your enquiry or provide basic vehicle information — before a member of our team responds personally. You can ask to speak with a person at any point, and we will follow up directly.

Messages are retained so that we have a record of your enquiry and can serve you properly on follow-up. Your use of WhatsApp itself is also governed by WhatsApp's own privacy policy.

Sharing Your Information

We do not sell your personal information.

We share information only where necessary:

• Financing partners and insurers, where you have asked us to arrange financing or insurance on your behalf
• Government authorities, including the Barbados Licensing Authority and Customs, where required to register a vehicle or comply with the law
• Service providers who help us operate our business — such as our website hosting provider and messaging platforms — and who are only permitted to use the information to provide those services to us
• Where required by law, or to establish, exercise, or defend legal claims

Data Retention

We keep enquiry and message records for as long as needed to serve you and for a reasonable period afterwards in case you return to us. Sales and transaction records are kept for as long as required by Barbadian law and our regulatory obligations.

Your Rights

You may ask us to:

• Tell you what personal information we hold about you
• Correct information that is inaccurate or out of date
• Delete your information, where we are not required by law to keep it
• Stop sending you marketing messages — you can also reply STOP to any WhatsApp marketing message

To make any of these requests, contact us using the details below. We will respond within a reasonable time.

Cookies

Our website uses cookies and similar technologies to keep the site functioning, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though disabling them may affect how parts of the site work.

Children

Our website and services are intended for adults. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Material changes will be reflected on this page.

Contact Us

If you have questions about this policy or how we handle your information, contact us:

KAGS Auto Dealers (KAGS Investments Ltd)
No. 52 Cherry Avenue, Durants Park, Christ Church, Barbados (registered address)
Visit us at: 4 Durants, Oistins, Christ Church, Barbados
Phone / WhatsApp: +1 (246) 828-3291 or +1 (246) 257-0112
Email: kyleskeete1@gmail.com
Website: https://www.kagsauto.com